## Customer Support Agents

Governed AI for mission-critical support

AI support agents can answer customers. But refunds, exceptions and commitments require authorised decisions.

With Rippletide:

- Decision rules for refunds, credits and escalations
- Guardrails before any customer-facing commitment
- Deterministic decision paths
- Full audit trail for disputes and compliance

Compatible with: [Salesforce Agentforce](/content/enterprise/partners/salesforce-agentforce/index.html) [AWS Bedrock](/content/enterprise/partners/aws-bedrock-agentcore/index.html)

Result: AI support that scales, without legal or reputational risk.

## Coding Agents

Governed code & UI generation

Coding agents can generate code and interfaces. Without constraints, outputs become inconsistent and hard to maintain.

With Rippletide:

- Enforced UI genres (design systems, component libraries, interaction patterns)
- Reproducible and identical UI structures across projects
- Validation before commit, merge or deploy
- Separation between intent (LLM) and authorisation (Rippletide)
- Full traceability of generated code and UI decisions

Compatible with: [OpenAI Codex](/content/enterprise/partners/openai-codex/index.html) LangChain Mistral AI

Result: Let AI generate code and interfaces, without breaking consistency.

## Cybersecurity Incident Response

Governed automation for SOC environments

Security agents can investigate and respond to incidents. But automated actions must be controlled, explainable and auditable.

With Rippletide:

- Explicit decision logic for isolate, block or revoke actions
- Severity, confidence and blast-radius thresholds
- Human-in-the-loop enforcement when required
- Post-incident auditability and compliance evidence

Compatible with: NVIDIA Google ADK

Result: Automate incident response without losing control.

## Background Agents & AI Analysts

Accountable analysis, not black-box insights

AI analysts generate insights that influence strategy, risk and operations. Without governance, their conclusions are impossible to trust.

With Rippletide:

- Structured decision logic and causal reasoning
- Versioned rules and assumptions
- Long-term decision memory
- Explainable conclusions and audit trails

Compatible with: Snowflake Microsoft Foundry

Result: From opaque analysis to accountable decisions.

## Who Rippletide is built for

### CIO / CTO

Enterprise AI governance

### CISO

Risk, compliance and auditability

### Head of AI / Platform

Reliable agent architectures

### VP Engineering / Ops

Controlled automation at scale

## Decision Trust Layer

## Build AI agents you can actually trust

Rippletide is not an agent framework. It is the decision trust layer that makes agents production-ready.

- Deterministic decisions
- Pre-execution enforcement
- Full audit trail
- Production-grade reliability